Bajaj Finserv — bajaj finserv - fake for offers and services | |||||
I have financed the refrigerator with bajaj finserv at aman electronics shop in oct'2019 month, issue is that when was financing the refrigerator, the bajaj finserv executive told me the offer which was running on that time duration, if i make the extra 2000 rupees, my refrigerator warranty will extend for 2 more years and i will also get 5000 rs of voucher which i can use in big bazzar, movie tickets, makemytip coupons and more, but i will get the vouchers after making first 3 emi's on time, no delay for any emi's a single day and as per his commitment, i agreed with him and i have made all first 3 emi's on time (4th of date every month) and after completion of all 3 emi's on time, i reached to aman electronics shop and i saw the bajaj finserv person has changed, there is other person sitting over there. I asked to shop manager, he told me that he leaved job from that shop and the manager update, the new person will assist me who is also working in bajaj finserv, so i updated him my all queries and the new person told me that, i don't have any update regarding coupons, he said, i have to ask for coupons after 10th of jan-2020, i also tried bajaj finserv customer care number [[protected]] but couldn't reached customer so i again reached their shop on 10th of jan and i asked him for coupons but still he don't have any update, he said, you have to come after 15th of jan, i asked him to help me to get any customer care number he told me same number and i requested to him please i want to talk with customer care, he also tried same number but unfortunately he couldn't help me in this thing. So again i reached their shop on 15th of jan-2020, and i asked him for coupons, he told sorry still i don't have any update, so i asked him when i will get my coupons, this time he said i don't know because the august month coupons has come in december, it's depends on company when they will provide, so i asked to shop manager and he also don't know. I taken the bajaj finserv person contact number but few days ago i asked him by call but same response, and from last 2 days i am calling him but he is not picking my phone. Today is 2th of feb 2020 and still not received my coupons. So i request to all of you guys, don't by and finance any product with bajaj finserv, it's totally fake. The company only wants on time but they don’t want to provide any service, coupons etc, as per their commitment. Fake bajaj finserv. Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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