Bajaj Finserv — bajaj finserv is cheated me in the name of flexi term loan

Address:	560017
Website:	Bajaj Finserv

Bajaj Finserv representatives came to my office and they told us, Flexi Term Loan is over draft facility like current account. If we use it then only interests will be charged on daily bais(pro-rated) and there is only Felxi fee of 2999 for 5 years. If we use the amount then only service will be activated. If we don't use it then, we can extended for next 5 years, But they have directly deposited amount(After deductions) into my account and self activated the service. When I call the representative, he said no worries. just transfer the amount back to bajaj account. When I tried to login to their portal, I came to know that my user name is not yet activated. They took 2-3 days to activate my username.
They have charged me 9810 INR(Processing Fee+ GST + FFP + Flexi Fee), even i have not used one rupee also and they are telling we can't help and we should not trust Bajaj representatives unless they give us written agreement or proof. I have to paid 9810 because If i delay again they have started adding interest to this 9810 amount. ( Initially they have activated CPP also and cancelled it now).

Email ID: [protected]@gmail.com
Mobile: [protected]