Bajaj Finserv — bajaj finserv not following rbi's rules, deducting emi penalty.

Address:

Ahmedabad, Gujarat.

Dear consumer court,

I want to raised the complaints against bajaj finance, i have buy home appliance on bajaj card which take emi rs 2384 every month of 2nd-5th, in may month i had no fund in my account, but on 4th may i had added it in bank account and also my emi deducted on 5th may.

But bajaj finance has deducted my penalty without any reason i want to know how can bajaj finance deduct this penalty, same they have did before also which i have not complained but this is repeating again and again, bajaj finance can check my all emi statements for reference.

I request to bajaj finance kindly refund my amount which they have deducted from my bank account.

Bajaj finserv not following rbi's rules also not providing moratorium information to the customer.

Customer id :[protected]
Surajsing.