Bajaj Finserv — Bajaj Finserv - Payment of EMI for consumer durable loan | |||
We had purchased a Bluestar AC from a local dealer on 11 months installments financed by Bajaj Finserv. Loan Account No.: 4030CD08493126 The Bajaj Finserv executive at the dealer had taken all the required documents and cheques and ECS mandate form. On the first installment becoming due, we got the following email from Bajaj Finserv : ECS mandate rejected by your bank, pls submit a fresh mandate form and cancelled chq to our branch to regularize future EMI's to avoid CIBIL impact. We are trying to pay the first EMI online but there is no provision of paying online through RTGS or NEFT or Net Banking till the time your installments are overdue. No lending company or bank is offering such less online services. Today is my due date if tomorrow they are charging overdue fee then its not accepatable.. Bajaj Finserv team should allow the online EMI due payment via net banking for consumer durable loans etc. Kindly resolve this issue ASAP. Was this information helpful? | |||
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Bajaj Finserv customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Greetings from Bajaj Finance Ltd! With reference to your post we would like to inform you that your EMI for your loan account number 4X3XCDX8X9X1X6 is under presentation and the same would be updated in our records by 10th of this month.We also wish to inform you that we have shared the detailed process of account swapping process on your registered email id.For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
Greetings from Bajaj Finance Ltd! With reference to your post we would like to inform you that your EMI for your loan account number 4X3XCDX8X9X1X6 is under presentation and the same would be updated in our records by 10th of this month.We also wish to inform you that we have shared the detailed process of account swapping process on your registered email id.For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending