Bajaj Finserv — bajaj finserv processing charges fraud

Dear sir
Despite of written communication and assurance from bajaj regarding amazon voucher of 10000 will be provided to me in lieu of my processing fees of 12k charged from me against my loan number 401spfer472911, i am continuously writing and no one is responding to me from more than month to there customer care

I have all the email and written confirmation from bajaj but till date the query is not resolved

I have escalated the issue to there customer care head also but of no use

Kindly help
Regards
Rohit

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