Bajaj Finserv — bajaj finserv rbl bank supercard is a big fraud

Address:

403517

A month ago, i saw a post on facebook which promised zero extra cost atm withdrawals on the bajaj finserv rbl credit card. This got me interested as none of my credit offer zero extra cost atm withdrawals. So i went ahead and shared my details to record my interest.
A call followed in a day or 2 where i specifically asked the executive, if i withdraw a certain amount from an atm, will there be extra charges once the bill is generated. The answer was there are no additional charges, if case i withdraw rs 2000, i will be billed rs. 2000.in case the amount is paid by the due date there are no additional costs.
Really interesting, i went ahead and applied for the card. A card with last 4 digits 1786 delivered on 4 november 2019. As i was away i could check the card only after a week.
Here comes the shocking part, i called the bajaj-rbl helpline to check on the billing cycle and other details. During this call, i sought a clarification on the 0 extra cost atm withdrawals, to my shock, i was advised on call on 10 november 2019, there is a processing fee applicable to atm withdrawals. I requested the card be cancelled as it did not make sense to hold a credit card with annual fees when i already hold multiple credit cards with 0 annual charges.
The representative took my request and advised, the retention team will contact me.
Till date, no one has contacted me. I have received sms’ advising i was not reachable. This is indeed a fraud as bajaj-rbl contacted me via phone so many times. Secondly, the sms’ have delivered. This is nothing but a fraud as they wanted to delay the mater so that i am billed and i end up paying for not using the card.in fact, i have been billed on 14 november 2019 a fraud committed by bajaj-rbl.