[Resolved]  Bajaj Finserv — bajaj finserv running a scam

Address:Ghaziabad, Uttar Pradesh, 201012

Worst service ever, don"t ever come under bajajfinserv trap just go for hdfc or other bank believe me hdfc are cheaper and good post an pre approval services.

Sales man (Lie a lot): govind ([protected], [protected])

Rude post loan approval service: akshita ([protected]) [even said you got the sms with my number why didnt you called earlier ]

Post approval: no welcome email, sms, call - simply dumped 636000 to my account god i almost got heart attack.

There customer service number will always be out of service and they will never reply on your email id (Mailed about the issue exect 29 times)

I requested a loan of 120000inr on india lends they suggested bajaj finance is best and giving rate of intrest 11.99-12.99%, i said ok then bajaj finance guy called and said sir i have sent the loan amount for approval in 3 days it was approved

- 1st lie: he said rate of intrest wil be 14.99%

- i can do pre payment even after 1 day of loan amount transfer to account with out any charges.

- second lie total charges will be only 8125inr of which i will get 4000 as cashback (They charged 24000inr for sectioned loan amount of 650000 remmeber i have to pay 14% interest extra on it, 24000 is initial charges), told me 10000 is mantory insurence as intiallythey havent mentioned this (I didnt applied for loan anywhere else) so i was having no option.

- i will get a portal with the 650000 i can tranfer required money from there to my account and pay intrest on the same but no i got full[protected] already deducted menas i have to may emi on 24000) in my account and from that day itself i have to pay intrest.

- they haven"t sent me any welcome mail or sms, call saying your loan is sectioned and tranfered to your account please tranfer it to bajaj finance account other wise you have to pau intrest on that.

- i called number i got from sms after money was transer to my account that she your regional sales head etc. Akshita she was so rude god i was shocked like where the hell i put my head into. Some how after 3 4 calls and email exchange i got welcome email.

- after that also my username and password where not registered i mailed again, she called and told me not mail as she alsready register my compalin and i will not me charged the interest.

So

We started at 4000 as total charge and ended at 24000 inr (And a rude customer service who even said you got the sms with my number why didnt you called me before)

If i would have taken just 120000 from hdfc for 1 year (That what i needed) i would have paid 14000 (Max) and could have skipped this trap.
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May 1, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Bajaj Finserv Customer Care's response
Hi Manish kuma, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further. Thank you.
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