Bajaj Finserv — Bajaj personal loan

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.bajajfinserv.in

Bajaj finserv is the worst financial firm that cheats the customers with all the false promises. They dont even have a proper customer care service numbers to reach. It a big mistake in my life that i took loan from this cheating company.

I was promised that after availing the loan amount rs.6 lakhs, i'll be provided with a tanishq gift voucher worth 6000. And i haven't heard back any update on this.

Also, its been 10 days since i was waiting for a call from bajaj and nothing has happened till date. Also, i've sent more than 20 emails and none of teams were responding to any of the emails.

I believe each and every call that i receive from bajaj is recorded, the call was on july 15th around 3:15 pm. The executive promised me with the tanishq voucher, so the recording should be with the team, instead of reviewing the recording they asking me the documents about the promised voucher. This is really ridiculous and cheating the customers.

I'm not sure why i was promised with false gift vouchers and no one is responding to any of my emails. If this is how bajaj works, i made a big mistake by requesting bajaj for loan. I've never face this kind of experience in my life.

I tried calling customer care numbers and the ivr doesn't even have an option to transfers the call to executive, then what is the purpose of introducing customer care number.

I raised a request to let me know the contact details of my account manager and none of the team has responded to me.

My next action is to proceed legally.