[Resolved]  Bajaj Finserv — blocked my flexi loan account without prior information

Address:

500032

Bajaj finserv offered me flexi loan, they told me that I can withdraw any number of times and repay at any number of times.
In documentation also they have provided the information.
While I am accepting the loan also I clearly mentioned about the processing fee and other charges, like I have not accepted for credit, and credit health report
and processing fee charges.
But they have charged me more processing fee than accepted, they have processed for credit health report which is charged and processed a RBL credit card without my acceptance.
Later i called to Bajaj finserv customer support and resolved 3 issues of the processing fee, credit health report and RBL credit card after so many calls and escalations.

After 7 months now they have blocked my flexi loan account without prior information, when I have contacted them they are telling that as per there internal policy and credit behavior they have blocked.