[Resolved] Bajaj Finserv — cancel my cpp asset care policy | |
My customer id is 7806861. I have bought lg smart led tv 49uh770t on emi from bajaj finance on 26-july-17 alongwith the extended warranty of cpp asset care policy. My asset care policy loan number is 577bew46820884, my emi is started from 05-august-17. I am chasing the sales person to cancel the policy because there are errors in the policy and i don't want to continue with it. The sales person has left the job in the month of september i understand from the dealer and the new sales person deputed is not able to cancel my policy. I have tried reaching mr. Mrunal jawale again one of the irresponsible area sales manager who was not responding to my cancellation request.in short i am trying to cancel my policy since issued to me but i am not getting a way out. I have even written emails to the sales person of bajaj in regards to the same. I have also send the cancellation request with the help of dealer to cancel the policy which he had sent to the bajaj sales person through mail. I therefore request you to cancel my policy and refund me the money in regards to the same. Was this information helpful? | |
Feb 9, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jan 08, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Jan 09, 2018 Bajaj Finserv Customer Care's response Hi Mr.Mallinath, Greetings from Bajaj Finserv! As discussed we have provided you necessary resolution under SRN_******8547 . Details has been sent to your registered email - id . Thank you.
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