Bajaj Finserv — Card no - [protected] being suspended

Address:

Kolkata, West Bengal, 700074

Attention- Grievance Redressal Team, Bajaj Finserv This email is to inform you that I, PROSENJIT PODDER am holding Gold EMI Card ending no 0330 where validity period- 02/13 & valid thru 02/18. In the month of October'15, purchased SAMSUNG MOBILE A7, from Great Eastern, Nagerbazar, Kolkata & 1st loan amount of Rs 2230/- being credited on time, i.e 05/12/2015. In fact I have been taken many consumer durables from Bajaj Finserv & have paid them all on time. Their is no incident of defaulting history. I am planning to purchase SAMSUNG MOBILE A8, from Samsung Café, at Chandni Chawk, EMALL, but while log in load request for approval, they have inform my EMI Card has been temporary suspended & the reasons are best known to you. This is really frustrating & disappointing to me & failed to understand why the card has been blocked. However, request you to re-activate the said card at earliest. I expect a confirmatory mail on this in return mail & confirming the status on priority. Thanking you & awaiting you early response please. Prosenjit Podder