Bajaj Finserv — cibil dispute related with bajaj finserv cd loan

Address:

Ramadi House , Palluruthy , Kochi, Ernakulam, Kerala, 682006

I would like to post a complaint against bajaj finserv loan and their customer care team. I had taken a bajaj finserv loan few years back loan no. 4150cd00095771. Due to job loads i have missed to pay some emis but i closed the loan with settlement and i got the noc from bajaj finserv team. But after that when i am taking my cibil report this above bajaj finserv loan pop up there with outstanding balance of 27k and loan status shows as open. This is the clear way of cheating. When i contacted customer care about this issue they are saying to pay rs.27k to avoid cibil dispute. Then why did they given noc to me after settlement of loan. Kindly do the needful to resolve the issue by removing outstanding balance showned in the settled loan.