[Resolved] Bajaj Finserv — Closing of card

Dipan Patel

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390019

Please close card with customer id 3199089.

Name . Dipan patel

I had a washing machine emi through bajaj finance in 2010. And completed all emi..
But now after 6 years of gap .They are charging card maintenance per year..In 2016 they have deducted through bank directly without informing me. Now they say . We will charge every year..
I have not demanded any card . They should close account after completion of my emi in 2010. But they didn't.

I have contacted customer care . But closing card they R not replying properly.

So please close my emi card. I don't want unnecessary card charges every year..

Thanks
Dipan
M.xx25019890

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Aug 18, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 01, 2017

seema205's response Kindly send my loan statement my loan account no: 4050CD33097217.

Verified Support

Jul 06, 2017

Bajaj Finserv Customer Care's response Hi Dipan, we have noted your details and will get back to you within 24 working hrs.

Verified Support

Jul 07, 2017

Bajaj Finserv Customer Care's response Hi, your service request is under process and kindly allow additional 48 working hrs to resolve your query.

Verified Support

Jul 08, 2017

Bajaj Finserv Customer Care's response Hi Dipan, Greetings from Bajaj Finserv! We are pleased to inform you that the refund for EMI card renewal fee has been processed. Details has been sent to your E-mail Id. For any other queries please write to us at [protected]@bajajfinserv.in.