[Resolved] Bajaj Finserv — consumer and personal loans which are completely paid off are still showing as open and active | |||
My consumer loan numbers A) 5l90cd26842915 B) 5l90cd26842916 And personal loan number A) 5l9pst32515640 Are all paid off and its been more than 6 months now but the status is still open and active. I want you to immediately close all the amount mentioned loan accounts and change the status to closed. My cibil status showing the account status as open and that is affecting my credit score too. I already requested the bajaj finserv exicutive to take care of this issue long time back, nothing happened yet. Was this information helpful? | |||
Dec 29, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! !We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Nov 22, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We tried to reach you on ****9002 however there was no response. We would like to confirm that your loan ***2916, ****2915 and ****5640 stands closed in our records. Also, the CIBIL for all the loans is updated. Kindly check the updated CIBIL from your end. Please feel free to write to us at [protected]@bajajfinserv.in. Thank you.
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