Bajaj Finserv — deduction of rs 2360 from my account in the name of check bounce

Address:

Raipur

I, am dr. Shabir kumar anant customer of idbi bank anjora durg account number [protected], cust. Id 81888886. I had a complaint many times regarding an unauthorized deduction from my bank account but still, my problem was not solved. Your bank and bajaj finserve both will not cooperate with us. I had taken one loan from bajaj fin serve account no. 4540cdez455410. I have already paid my emi on 09/04/-2020 (Document attached). Still, bajaj will demand the emi many times so that ecs charges will be deducted from my account. As i have attached my statement of bajaj loan, in this bajaj will already deducted rs.450 as a check bounce charges on 08/04/2020. I don't understand that how much amount will be charged for only one emi. Idbi bank deducted the amount of rs. 590 two times in favor of dirdb rtn chg on 13/04/2020 while i am already paid my emi on 09/04/2020. Due to covid 19 all the bank has given moratorium to every customer then why the idbi bank or bajaj finserve is demanded the emi. it's my humble request to both the institution to coordinate and satisfied me why it happened otherwise i will go to the consumer forum.in this issue, i also talked to bajaj customer care and they respond to me (Mail attached)

It is noticed that on april 2020 following amount was deducting as per bank statement follows:
1. On dated 04/04/2020 amounting rs.590/- = 040420 bajaj fin.2. On dated 08/04/2020 amounting rs.168/- = dirdb rtn chg 070420 bajaj fin.3. Rs 450 check bounce charges from bajaj on 8/04/2020 when i paid emi4. On dated 13/04/2020 amounting rs.421/- = dirdb rtn chg 070420 bajaj fin.5. On dated 13/04/2020 amounting rs.590/- = dirdb rtn chg 080420 bajaj fin. Total deduction from my account is = 2360/-
I am shocked to see that the above total amount of rs.2360/ — have deducted from my idbi bank account as a penalty of emi rs. 2110 which i already paid. Please return my access amount which is deduct by you
Please solve my problem and credit my money back to my bank accountdr. Shabir kumar anantb. Sc b. P. Ed, m. P. E.,, ph. D.net & srf (Ugc), sports officerchattisgarh kamdhenu university, durganjora. (C. G)