Bajaj Finserv — demanding for excess charges without proper details

Address:

YSR, Andhra Pradesh, 516227

I have took a mobile from bajaj finserve (Samsung j7). There is only 90 rs of balance, for that they are demanding 3400 rs. If i asked for the reason nobody is responding in the branch of badvel, kadapa (Dt), andhra pradesh, india. When we ask for the statement they are demanding 250 rs. For the printout.

Sf id: sf75886787
Customer name: puli guru devi
Dealer name: trinetra mobiles#badvel#2726487
Contact no of customer:[protected]