Bajaj Finserv — do not cancelled my order

Address:

Bijunagar, jharsuguda, Jharsuguda, Odisha, 768203

I have order a samsung led t. V, but not my conformation opinion, the salila sale enterprise delivered my product in
Massage only not physically and in my wallet it shows delivered but not delivered in reality. When i request to manager of the bajaj finserv through telephonic. He directly denied and told me u can go and do as you wish. I want to cancelled my order plz guide me.