[Resolved] Bajaj Finserv — drawdown payment not received but loan account created.

Vijaykaranjkar

from Pune, Maharashtra

Address:

Nashik, Maharashtra, 422009

We have made a online purchasing on flipkart site against bajaj emi card dtd. 23.09.2017, but during the transaction the payment was not received by the flipkart and due to the wrong code the payment got rejected by bajaj finserv.

Even after this bajaj finsev have created a loan account and demanded for the payment.

I had wrote the complaint to [protected]@bajajfinserv.in many times but they have not giving me the positive response and they have not contacted me on phone.

I would like to request you to resolve this issue before the first emi (On 05.11.2017).

Regards,
Vijay g karanjkar - [protected]

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Dec 10, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused! We have noted your details and we will get back to you within 24 working hrs.Thank you.

Verified Support

Oct 31, 2017

Bajaj Finserv Customer Care's response Hi your request is under process. We will get in touch with you within 48 hrs.

Verified Support

Nov 02, 2017

Bajaj Finserv Customer Care's response Hi Vijay, Greetings from Bajaj Finserv! As discussed we are working on your request. Request you to allow us additional 24 to 48 hours to resolve.

Verified Support

Nov 08, 2017

Bajaj Finserv Customer Care's response Hi Greetings from Bajaj Finserv ! as discussed details regarding your query has been sent to your email id.