Bajaj Finserv — Duplicate EMI representation after payment caused bank fine repeated issue poor grievance response

Address: Salem

I am filing this complaint against Bajaj Finance Limited (NBFC) for repeated wrongful EMI re-presentation, which has caused me financial loss and unnecessary bank penalty, despite making timely payment.

Complaint Details:

Name: Mahavishnu Rajendran

Registered Mobile / Email: [[protected]/[protected]@gmail.com]

Loan Account Number: [64Q0CDMS016393]- [4590CDLW639927]

Incident Period: 02-Nov-2025 to 04-Nov-2025

NBFC Name: Bajaj Finance Limited

Summary of the Issue:
My EMI was due on 02-Nov-2025, which fell on a Sunday.

I made the payment on 03-Nov-2025 (Monday evening), and it reflected successfully in my bank account the same day.

Despite this, Bajaj Finance re-presented the EMI twice on 04-Nov-2025, resulting in bank penalty charges for insufficient funds.

This is the second time Bajaj Finance has made this mistake, even after a previous complaint for the same issue.

Bajaj’s repeated operational errors are causing monetary loss and inconvenience to customers.
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Bajaj Finserv customer support has been notified about the posted complaint.
 
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