[Resolved]  Bajaj Finserv — elite card mis-selling

Address:Coimbatore, Tamil Nadu, 641008

I have enrolled for Bajaj Elite EMI card, based on the tele-marketing done by Bajaj Finserv, as they promised my card limit will be revised to Rs. Three Lakhs and I will be given gift vouchers for some Ten Thousand Rupees.
But they have provided the virtual EMI card a limit of just Rs. One Lakh (which I already had). And they send vouchers in Email without mentioning any value and expiry date. And the vouchers does not work too.
They refuse to share the call information too.
I have send many Emails on these from my email ID [protected]@gmail.com, but still I have not got any meaningful reply.
For spending Rs. 4, 777/- for this Elite card, all I got is a card with same limit and some gift vouchers, which are fake.
I AM DISSATISFIED WITH THE PRODUCT AND CUSTOMER SERVICE.
This kind of mis-selling and improper customer care, making me think like Bajaj Finserve is a cheating company.
I need my amount of Rs. 4, 777/- to be refunded immediately.

Regards,
Gokul Prathap
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May 14, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Bajaj Finserv Customer Care's response
For any issue/service, Kindly reach us at [protected]@bajajfinserv.in or call us at [protected]
Complaint comments 

Comments

Another typical example of how the Bajaj Customer Service works. I have mentioned in my complaint that you do not respond to the emails. Now again you want me to send email to that unrespsonsive email ID? I have already send many emails and except for the automated reply, I am not receiving any response to the emails.
Do learn what is customer care...

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