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[Resolved]  Bajaj Finserv — emi card reconsideration

I have applied for emi card online by paying 399inr through my debit card, but i have not received a card or even any details from your end.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.

But i received this mess today saying thst
Dear customer, your bajaj finserv emi card ending 0368 has been blocked in line with our credit policy. Share your latest cibil report to [protected] for re-consideration. Avl bal on your card is rs. 18915.00. Available open ecs limit is rs. 18990.00.

Please help us
Complaint marked as Resolved May 3, 2018

Complaint Status

[Mar 14, 2018] Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Bajaj Finserv Customer Care's response Mar 26, 2018
Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly share your registered contact details or customer id to assist you further.Thank you.
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    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063