[Resolved] Bajaj Finserv — EMI debited twice for current month(Oct-14) | |||
Hi, This is Vinay. My Loan(Consumer Durable) Number is:4060CD04994501 My first EMI due date was:05-Oct-2014. As it was my first payment through ICICI which is my linked account, they did not cleared ECS(as per ICICI). . So, I made my first EMI payment(5521 Rs/-) on 11-Oct-2014 through online payment option from bajajfinserv portal(Experia user ID and password). I had put a request on ICICI portal earlier(6-oct-2014) to process and clear ECS towards bajaj finserv every month. They, initiated this on 14-Oct-2014(today) rather than next month and paid payment towards bajaj finserv. So, because of this faulty processes and system. payment was done towards bajaj finserv twice for this month. Kindly do the necessary actions to revert one of the transaction. Sadfully, I am keep on getting many messages by saying my EMI payment(5521/-) is due for oct-2014 and even bajajfinserv portal showing that there is some part of EMI due for this month. I have dropped the same email to [protected]@bajajfinserv.in. But I did got any information about my advanced paid money. Expecting a quicker and valid solution. Thanks Vinay Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
With reference to your post and our discussion, we understand that due to a technical error at your bank end, there has been an excess EMI of Rs. 5521 paid by you. As confirmed by you, the request for refund has been raised by you at our local branch in Nagpur. We wish to confirm that the request for refund has been successfully processed and you shall receive the amount within 3-4 working days in your registered bank account. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we understand that due to a technical error at your bank end, there has been an excess EMI of Rs. 5521 paid by you. As confirmed by you, the request for refund has been raised by you at our local branch in Nagpur. We wish to confirm that the request for refund has been successfully processed and you shall receive the amount within 3-4 working days in your registered bank account. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
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Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending