[Resolved]  Bajaj Finserv — extended warranty - consumer durables - big cheating and fraud

I have took the extended warranty for my samsung wacing machine with model number: wa62h4000hdtl and
Extended warranty policy number :og[protected]-00309839.
Policy periode: from 11-aug-2017 00:00 hours to 10-aug-2019

Four weeks ago i request them for a service and after days service engineers came and they said it's having problem with the circuit board and they took the board and said they will repair or replace the board and after 3 weeks i called them and they said it's not possible to repair and the circuit board is not available.
Mean time i checked with samsung and they said it is available, i don't know why bajaj make fraud explanations and they loot my money for extending the warranty and not giving a service.

I hope they will resolve thi issue soon, and attaching the warranty letter.
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Dec 22, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! Kindly DM your registered contact details or customer id to assist you further.Thank you.
Nov 22, 2017
Updated by mhd.salih
Customer Id : 24542619.
Complaint comments 

Comments

Pls activate my bajaj card o finsd all emi
I purchase fridge from george enterprises
But paid emi but check bounce but no outstanding balance
Emi card no [protected]
Name gopinath r
Valid from: 10/26
I wnat to purshse on emi with bajaj card so kindly unblock the emi card

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