[Resolved]  Bajaj Finserv — Failure to return cancelled cheque and security cheques

Address:	Pune, Maharashtra, 110085
Website:	www.bajajfinserv.in/finance

I applied for personal loan of rs 1.5 lakh from bajaj finserv for which i submitted a cancelled cheque and two security cheques during documentation. Later during the sanction process, i came to know that i was unnecessarily being given rs. 5 lakh overdraft. I refused straightaway to avail of the loan. As on date, i have not availed of any loan from bajaj finserv. Bajaj finserv does not have the legal right to retain my cheques under these circumstances. I raised this issue with customer care of bajaj finserv, there was no response. Then i escalated this issue to grievance redressal team of bajaj fin serv. The grievance redressal team arranged a telephonic conversation with the concerned sales executive who was into processing my now-cancelled loan. He assured me that documents would be returned. Till date i have not received my cheques. I demand my cheques to be returned at the earliest. I am a group-a gazetted govt officer.