Bajaj Finserv — fake and hidden charges related to personal loan account

Address:

Ranjeet Tower, Office No. # 302 Above HDFC, Plot No. 8, Bank St, Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011, Bhopal, Madhya Pradesh, 462024

Hi bajaj/consumer helpdesk,

Loan application#[protected]
Sales representative shailendra kumar.

I need to get this issue fixed asap. Also, please do not exploit people with hidden and fake promises.

Bajaj guys call we people that they will create the bajaj reserve funds at the backend and link it with your personal bank account. They lure you that charges will be calculated only when the loan is transferred to your own bank account.

I was followed up by bajaj finserv sales agent for bajaj finserv salary based flexi loan. I required 3 lakh rupees for registry of the flat and the same i asked from sales agent not to sanction more than 3 lakhs. But these guys sanctioned approx 5 lakh rupees. When i asked them that this is not required they told me that this will just remain at bajaj's end and i can disburse the amount then only any charges with being accrued.

They smartly took this approval from email and are very smart to share only summarised agreement.

Blunder #1# they promised that the fund will remain at bajaj's end, but the funds were diverted to my salaried account. I sent an email to them on the very next day...

What they promise through call, they never followed through business-process. Beware?

Blunder#2# i was confirmed that the processing fee will be levied only if the funds were disbursed... Since they automatically diverted the funds from the bajajs reserve account to my personal account, so they said that the processing fee will be levied...

Blunder #3# i was always told that the preclosure is a smooth process and whatever the processing fee may be or outstanding amount, it would be calculated on the basis of last outstanding amount and that too 4%.

Now, bajaj people are trying to charge the preclosure penalty on approx 5lakh amount and which i never ever wanted at the 1st place... They are forcing me to keep this account open.. Why?

Bajaj guys, please try to understand that as per my discussion with shailendra on phone, i wanted bajaj flexi loan as my standby fund in case i could not manage the cash from my personal sources...

I never intended to use these funds...

Regards

Satyendra