[Resolved]  Bajaj Finserv — False information given by Bajaj Sales manager

Address:	560045
Website:	BajajFinserve

Hi, this is krishna, i have applied for personal loan (Application no#[protected] and amount 350000) and submitted the documents including 3 cheque leafs on 1st june 2017, before applying for loan i explained my urgency and they promised that they will credit the amount into my account by 3rd june 2017 and it was not credited.
I called assistant manager (Who was following up on this) on 5th morning, she said money will be credited by 5th noon or max by evening, i called her again in the noon then she was saying that they have holiday on 5th and money will be credited by 6th noon, then i explained her my urgency again and told them that i need money by 5th evening otherwise i asked them cancel my loan.

I explained the same to sales/division manager and he agreed to cancel the loan if amount is not credited by 5th june evening.

Amount was not credited into my account till monday night, i sent an email to them asked them cancel my loan... I sent mail and called them on 6th june couple of time but no response from them.

I sent any email to wecare, but did not any any reply/response, again called customer care and had raised the request#srn10938182 for loan cancellation.

Because of the false promise i could not able to pay my debt on time and i had to pay extra amount since i did not pay on time on 5th june.

I verified my loan status and it is showing as 'moved to finnone', not sure what is that meaning.

I request baja team to cancel my loan as i do not need the amount now.