[Resolved]  Bajaj Finserv — financial fraud and mental harassment

Address:201010
Website:bajajfinserv.in, phone 0120 338 2100

Dear team,

We have bought godrej modular kitchen from steel mart, mahagun mall, vaishali. Ghaziabad. Which was fiananced from bajaj finserv for rs. 2 lac. Due to technical reasons, the kitchen design has been changed and as a result the price for the kitchen has also changed from 2 lac to approx rs. 1.7 lac.

As this has happened in first week of loan application and loan was not disbursed that time. I had made a written request for the hold on loan disbursal till my further communication. I have also updated the same on their customer care number and they have assured me for the hold.

I came to shock on 3.07.3017 for deduction of rs. 17k from our account in lieu of loan which i haven't taken. I contacted bajaj finserv executive mr. Nikhil and mr. Gaurav. They assured me for the reversal and settlement of the same. But till date, my regular followups on the mail and phone, i have not got money back. Rather i have checked from their customer care, they are again going to deduct money in aug also.

Request you to kindly take the necessary action to get the my amount reversal along with the interest of the period for the agony i am going through since july.

Gagan.
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Sep 2, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused!Kindly DM your contact details to assist you further.
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