Bajaj Finserv — Harassing Collection calls, when the bajaj finance failed to oblige to the standing instructions

Address:

Hyderabad, Andhra Pradesh, 530018

My name is Prakash Sambana. I am customer with LAN ID:4000CD16271977. This was a refrigerator purchased for 15 months EMI. Ever since I opted for this company I have been facing one or the other issue. Initially, The debit bank a/c was an issue, where I had to take hit on my cebil scores, because of bajaj finance misplacing my cheques and the standing instructions/ECS form details. With much pain, hazel and running around I got the banking a/c details updated, where as bajaj finance should correct its faulty system. I see that the EMIs are complete and paid in full as per the company's portal. I have the details as per my record, if required will submit to the court of law.

Now the same issue is being repeated again. I get collection calls from bajaj finserve, stating the EMI didn't clear. I have funds available in my a/c. I see that the EMIs are complete and paid in full as per the company's portal. I have the details as per my record, if required will submit to the court of law. Where as the collection team who calls, say that there are no funds available. I am looking to take it legal now. I have got my bank statement that says sufficient available funds. I wanted to get rid of this company with this last payment. Seems like they have no other duty than to harassing customers.

When I started receiving calls from collection dept. I explained everything clearly, but every call its anew person all together. I am tired of explaining things to every collection executive the same. The worst part is there is a executive calling today, and the same person was warning me. I am taking it legal now. I for all the hazel and harassment from babaj finserv.