Bajaj Finserv — Harassment by representatives

Address:

600014

Harassment
My name Md. A R Junaidy, who is a long-time customer of yours. I have made an earlier complaint with Bajaj finance services but so far their response to my complaint is not good. This following that complaint. Mr. Ravi Shankar from Bajaj Finserv, Raejha Towers Branch, Royapettah. He is the collection manager and keeps calling and threatening us. I find it sad that he speaks in an improper manner. We have not defaulted on any payments and even if the payments have been made late, additional charges are paid for.
I recently even checked if I have made any late payments, and I have. I have paid the bounce charges and also the late payment charges. Recently, I had been cheated by my partner so my payments will be late till the month of March.
Our current EMI number is: 403ECF27167459
Contact number is:[protected]
Their representatives in Chennai call up and behave in a rude way. I would like to know if I am making monthly payments to you every month, and are they allowed to recover a product as such?