[Resolved] Bajaj Finserv — home loans | |||
Dear Team, On 8th June 2018 – My application form was trashed in front of me by another representative of Bajaj housing, saying that my loan has been rejected. In this case, I would need an invoice for the cheque which was passed for Rs. 1999/- as processing fee and cash of Rs. 1500/- was charged as documentation charges. In case if it is for legal verification, then I would expect a legal certificate from your advocate. I’m highly disappointed with the behavior of the KishoreBabu and Vadivel who was initially in contact with me for loan processing, but later unable to contact either of them after receiving money from me for processing. Now I doubt if the money received for processing is for Bajaj or the sales team? I, also as a corporate customer, was not treated in a professional manner by Kishore & Vadivel, I’m really worried on other customers who is interacting with them and would interact with them in future – This is not good. It is not good for such a big & reputed financing company like Bajaj to have such employees who doesn't have proper ethics with the customer. In the worst case if no proper action is taken from Bajaj on this case - I would raise a customer grievance and would circulate the information that not to choose Bajaj Housing to my fellow colleagues and others. I wasn't in India since 09th June’18 till last week – Hence unable to contact in person Was this information helpful? | |||
Sep 14, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jul 28, 2018 Bajaj Finserv Customer Care's response [protected]@gmail.com, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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