Bajaj Finserv — I am complaining about emi charges

Address:

VMS NAGAR SOUTH, MILAVITAN, THOOTHUKUDI

Sir,
This is to inform you about wrongly taken emi charges for the closed loan account by the above company bajaj finserv. Govt has announced on 02.04.2020 that is before my emi due date (02.04.2020), a moratorium period should be given to loan which comes under emi for covid19 issue. Also the above company bajaj finserv also displayed about the information of moratorium period in website on 01.04.2020. I am the monthly salaried person my family all depends on me so i decided to close my last emi of the 2 loan account because i can't burden the interest on the moratorium period. For your kind attention my loan due date falls on 02.04.2020. But i closed the 2 accounts on 01.04.2020 on online payment on website, it also allows me to close the account. But the above company debited charges from my account for not maintaining balance for emi, continuously for three time for the two loan accounts that have closed already on 01.04.2020. (Rs590*6=rs 3540). I have also mailed them regarding this issue but no proper reply form them. How can i tolerate this emi charges debited for closed account. As i am the monthly salaried person i can run my family with this particular salary only. Due to this charges my family financial situation got stuck up. Even for the basic need we don't have money to spend. Like me bajaj finserv customers near me also facing the same issue. Kindly take severe action on this company soon as possible and help us to recover all our unwanted charges taken by financial institution. Consider my message as the major issue for all customers who are facing this problem and better try to close this financial institutions as soon as possible.

Thanking you

Yours truly
M loganathan
Thoothukudi