[Resolved] Bajaj Finserv — installment debited for online cancelled order | |||||
I purchased online prod from flipkart using bajaj emi card & due to technical error my order got duplicated and created two loan with number ending *7087 (Correct loan inst paid-nov-1, 766, dec-1, 766 jan-1766+450) & *7586 (Against duplicate order wch ws cncld). My bnk was debited for rs. (1, 766-oct, 1, 233-nov and one more rs.1, 766-this bajaj is denying to even receive.) agnst *7586. 1) why my loan was created agnst cncld order (I have confirmation from flipkart) 2) you charged me bouncing charge of rs.450 agnst *7087 for delay where you already had advance of rs.4, 766 (1, 766+1, 233+, 1, 766) so why bouncing charge? 3) my card was blocked and credit history got one delay remark for no fault of my mine where bajaj already had advance. I want an immediate refund along with interest @rate charged by bajaj for delays Further the very poor consumer helpdesk dragged this matter that long which mentally frustrated me more over it faulted my credit history which is going to create troubles for my future credibility i will file an consumer fraud and willful misrepresentation and harassment case for sure. Was this information helpful? | |||||
Apr 3, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.
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