[Resolved] Bajaj Finserv — insurance refund

[Resolved] Bajaj Finserv — insurance refund

V Valli Nayagam from Salem, Tamil Nadu

My finserv id:8987219. I bought washing machine through emi card ending 8780 for the amount 32, 500 rupees. I canceled my insurance which i had paid for 2 months (Amount:200*2=400). I cancelled the insurance around 20 days back and i were asked by the servicer to remind about insurance refund. I tried customer service but i couldn't catch the officer. How can the insurance amount be refunded to me? Was this information helpful? No (0) Yes (0)
Feb 18, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Jan 16, 2018 MD fayazuddin's response My card blocked please check me my record nothing my said problem completely I paid all emi not check bonce not mistech totally ur system mistech so by the way but my card unblock me plz Verified Support Jan 17, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 working hrs.Thank you. Verified Support Jan 18, 2018 Bajaj Finserv Customer Care's response Hi Valli Nayagam, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 1096, however your number was switched off. With reference to your post, we would like to request you that provide us the alternate contact number or please feel free to write us for any further assistance at [protected]@bajajfinserv.in. Thank you!
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Comments

MD fayazuddin

from Kodar, Telangana

Hi sir I am requesting my mobile number [protected] totally emi complete I paid but my card blocked please unblock realise me sir u can check me my record not my said problem sir plz plz I am requesting

Bajaj Finserv Customer Care's response, Jan 18, 2018

Verified Support

Hi Mr.MD fayazuddin, With reference to your post we regret to inform you that your EMI card_******9148 is temporarily blocked due to low CIBIL score inline with our company credit policy.However we request you to kindly send your updated CIBIL report at wecare@bajajfinserv.in to validate our records . Thank you.