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[Resolved]  Bajaj Finserv — Laptop

Address:Ghaziabad, Uttar Pradesh, 201102
Website:www.bajajfinserv.in/finance

Subodh Kumar collection manager from
Kaushambhi branch - [protected] and his field officer Ankit Singh - [protected] have just threatened my brother Vikash Singh by coming to my home for just missing one EMI on a Dell laptop.

They were abusive, and threatened to beat my brother and asked to make the EMI payment of around 6, 000 instead of our request to give us time till 7th of next month. My brother has a good credit score of 825 out of 900. He rarely misses out on making any payment but this time he missed because of some challenging home situation .

I have never experienced such a rude, provocative and dangerous behavior from any private company officials such as these two.

Please suggest what strong actions can be taken to remove these two individuals from their job profiles and also to blacklist them for threatening their clients.
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Oct 2, 2016
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Bajaj Finserv Customer Care's response Hi there, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall look into the same.
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1 Comment

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Comments

I m Satish.A.Naik ..i have received your EMI card no. [protected] valid from 11/15 . I want to buy LG microwave on your card .I have not received PIN to swipe the card. Kindly message my PIN on my mobile no. [protected].
Reply
Bajaj Finserv Customer Care's response, Aug 30, 2016
Verified Support
Hi Mr. Satish, we regret the inconvenience caused to you. We wish to inform you that we have already noted your details and shall forward it to our customer care team. Someone from the team will get back to you shortly. You can also write to us at wecare@bajajfinserv.in

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