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[Resolved]  Bajaj Finserv Lending — Consumer durable Loan Cancellation

Address:Pune, Maharashtra

I applied for a loan and due to some personal issue I want to cancel this loan and cancel my product delivery, I reached to the store withing 24 hrs after ordering and aksed them to cancel the loan and order. they talked to me veru rudly and said that once you apply for loan it can not be cancel. I need immediate assistance on this. if anyone can help me. can anyone help me on this. they were forcing me to buy the product and said if you not accept we will send recovery agent at your place. is this the way company deals with customer?
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv Lending customer support has been notified about the posted complaint.
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Comments

I have only application no with me that is 12550407. Please note that I have not submitted any document to bajaj executive except pan card copy. Also let me know without any documents do you approve any loan for consumer?
Reply
SF12550407
Reply
Dear Mr Verma,

To help us expedite the process of resolution of your query, could you please share your contact number with us?

With regards,

weCare
Bajaj Finserv Lending
Reply
[protected]/[protected]
Reply
Dear Mr Verma,

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Reply
Dear Mr Verma,

With reference to our discussion, we wish to inform you that we have cancelled the consumer durable loan on your request. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

With regards,

weCare
Bajaj Finserv Lending
Reply

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