Bajaj Finserv Lending — Harassment even after full payment of the loan amount | |||
Bajajfinserv has been harassing me for the past 1 year. My loan number is 4000CD00108145 for a laptop. The 8 EMIs were designed to be ECS debit from my citibank account. But every month they used to say that the ECS is not working and they used to come to my house and collect cash from me for Rs 2585 per months. This happened for 8 months. They didnt even inform me about the check bouncing charges. But now after 2 years of the loan payment they keep sending me messages and calls that I have not paid the amount. They say that my citibank account was closed because of which cheques have bounced. But my bank account was very well active and I have my bank statement as proof for the account as active. Following are the receipt numbers with which I have paid the 8 installments in cash: Cash Rcvd Receipt No. 1498744 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1605862 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1660346 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 1777002 INR 2, 585.00 (4000CD00108145 Cash Rcvd Receipt No. 1844853 INR 2, 585.00 (4000CD00108145 Cash Rcvd Receipt No. 1904682 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 2012383 INR 2, 585.00 (4000CD[protected] Cash Rcvd Receipt No. 2018142 INR 2, 585.00 (4000CD[protected] Request you to PLEASE HELP ME AS THESE GUYS ARE HARASSING ME TOO MUCH. Was this information helpful? | |||
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Similar case - I have received threatening calls apparently from Tees Hazari court ON 21 nOV 2013 from ph number[protected] saying there was a fraud case against me and notices had been sent to my house - when i said that I did not live in this address any more and my parents did but they had not received any notice. I was asked to call Advocate R K Chauhan at[protected] to enquire about case ID CPC 503/12. This CHauhan fellow asked me to call Shubhendu Mahapatra at[protected]. When I asked this Shubhendu what is the matter and why I have not been intimated earlier by mail and why this sudden phone call - he claimed he had sent SMS - I said I was not in the country last few years and the ph was switched off - and last few months I had the ph with me I had not received any such sms. and if they had my address on file why did they not send me any notice on mail if an amount was pending (this was a consumer durable 0% loan I had taken in 2009 and had set up ECS payments - I had thought it was settled long ago) - he asked me to go to the bajajafinserv website and kept holding the phone till I paid online 7141 and then asked me to mail the recipt to shubhendu.[protected]@bajajfinserv.in. When I paid the amount and sent him receipt he said nothing more will be required from my side.
But next day again I received similar call - this time from SATWANT SINGH CHAUDHURI[protected] threatening me that they have a case no CPC 204/13 and I should call advocate A K SHarma at [protected] for details AND REVERT BACK IMMEDIATELY. I told him that is this regarding Bajaj Finserv they said yes. SO I told them I have cleared the matter and gave them the online receipt number MICI[protected]. When I called Shubhendu Mahapatra again he said he had forgotten to tell the lawyers yesterday and he had received my email, and I will not be called again. I called the advocates A K SHarma and Satwant Singh again and informed the same. But today I receive an email from a friend saying he has been called and being threatened to as "co-conspirators" in a fraud case with me. I also check the bajaj finserv site and I see again an amount of 217 pending against my loan account 4100CD00015184.
I want to launch a consumer complaint against Bajaj FInserv for (1) harrassing its customers unduly (2) not being transparent and timely enough with the loan communication if at all there was a matter to be resolved (3) mis-stating the pending dues
But next day again I received similar call - this time from SATWANT SINGH CHAUDHURI[protected] threatening me that they have a case no CPC 204/13 and I should call advocate A K SHarma at [protected] for details AND REVERT BACK IMMEDIATELY. I told him that is this regarding Bajaj Finserv they said yes. SO I told them I have cleared the matter and gave them the online receipt number MICI[protected]. When I called Shubhendu Mahapatra again he said he had forgotten to tell the lawyers yesterday and he had received my email, and I will not be called again. I called the advocates A K SHarma and Satwant Singh again and informed the same. But today I receive an email from a friend saying he has been called and being threatened to as "co-conspirators" in a fraud case with me. I also check the bajaj finserv site and I see again an amount of 217 pending against my loan account 4100CD00015184.
I want to launch a consumer complaint against Bajaj FInserv for (1) harrassing its customers unduly (2) not being transparent and timely enough with the loan communication if at all there was a matter to be resolved (3) mis-stating the pending dues
Dear Mr Mitra,
Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending
Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending
Dear Mr Mitra,
We wish to inform you that your loan account number 4100CD00015184 is closed in our records. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.
With regards,
weCare
Bajaj Finserv Lending
We wish to inform you that your loan account number 4100CD00015184 is closed in our records. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.
With regards,
weCare
Bajaj Finserv Lending
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information
With reference to your post and subsequent complaint no : SRN00609016, we have processed Insurance cancellation and refund of Rs 7200 via cheque (At Par mode). The cheque will be couriered to registered address : H. NO 17-1-211/2/A/1 Banu Nagar, Santosh Nagar, Hyderabad - 500059. For any clarification please sent email to [protected]@bajajfinserv.in.
With regards,
weCare
Bajaj Finserv Lending