Bajaj Finserv — Loan account no - 425DPFFQ111922

Dear sir

I have a loan from bajaj finserv for digital product loan acct no - 425DPFFQ111922

Disbursed on date 29/12/2019

Firstly, the convinience fess which is charged in first month only, is charged many times

Secondly, when i opted for moratorium offer in lockdown period

They charged moratorium interest and ecs return charges, BOTH AT THE SAME TIME

Thirdly, they charges some “excess money” every month ranging from small to big amount

Fourthly, My bank account is debited many amounts, many times, in the name of ECS RETURNED CHARGES MANDATE

But i havent signed any such mandate form

Still as of now, my total outstanding in much higher than my remaining emi’s

They always have some extra charged levied on my account.

They dont have proper customer care.

When i complaint abt it, they mark my complaint “resolved”, without giving any reply

Kindly instruct bajaj finserv to reverse all the extra and unnecessary charges from my account

Thanks and regards

Prashant tiwari

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