[Resolved]  Bajaj Finserv — making me defaulter by not changing my bank details

Address:

Kolkata, West Bengal, 700008

Its being long that i am trying to change my bank details. Infact i have shared an email also stating do not send the ecs to axis bank as the account is closed due to my job shifting from delhi to kolkata. Inspite of several follow-up, every month they are making me a defaulter and it is affecting my ciebel score.

I had deposited the ecs form along with all the details to branch office @ kolkata but till date they have not updated my bank details and my emi got bounced this time also. Now after we went and verified the local office instructs us to go to saltlake and verify with collection manager. Now do u think we dont have any work that i or my husband will be moving from one corner to another just to verify my bank details.

No support from bajaj finserv.

Whenever i call the toll free number, it never connects to customer care people so that i can follow-up and see the progress, the same is never possible.