Bajaj Finserv — mis selling and extra charges imposed without my consent

Address:

New Delhi, Delhi, 201301

Hi,
This is regarding the recent Fraud happen with me from Bajaj Finserve. I got a call from Sales team that i will get Over Draft limit associated with my salary account, On first call i simply said No but again they called me and i said yes and negotiated only Rs 2000 Will be charged again my 9 lakh OD Limit and nothing extra will be charged apart from 2000 rs.
My Loan approval process started and on my behalf the sales executed filled all my details and summit my application.
i got an approval of 1209999 Rs as per my CIBIL Records, i called up sales team again and they assured me that sir only 2000 rs will be charged don’t worry.
When i get Final mail from Bajaj where they mentioned their charge included Processing fee and other charges, it was total 24325 Rs. Immediately i rejected offer. Again sales team called me and forced me to accept the all conditions mentioned in the mail and they will do cash back amount over and above 2000 rs.
Initially they transferred 3000 rs to my phone pay account to make trust and i accepted the loan agreement.
Once the loan get disbursed, i called for the rest cash back but they denied and even not stop picking my Phone.
Bajaj fin serve customer cars is not supportive and very rudely they are talking to me now.
I am totally harassed and in very bad situation because on amount 24325 which they charged from me against loan processing, Bajaj started taking interest on that amount.
I have all the phone recordings and chat screenshot along with Name and Numbers of sales team.
Three Bajaj Employees forced me to accept Loan terms and conditions and assured me to give me cashback of extra amount apart form 2000 Rs. Now they have stopped picking my Phone. Cancel my Whole Loan immediately

These type of harassment and frauds will not tolerated.

Employee name who did fraud and miss Selling:

1. Aditya (Team Lead)-Recording attached of Aditya Phone No [protected]
2. Prateek (Team Member of Aditya)- Recording attached Phone No [protected]
3. Abhishek Tiwari ( Team member of Aditya) Phone No [protected]