[Resolved]  Bajaj Finserv — mobile (digital fone safe insurance)

I purchased a mobile through using baja emi card worth rs 9990/-. They confused me by saying that insurance comes mix with the mobile price. I said yes to do insurance. After that i got a message that i had to pay insurance worth rs 1399/- extra in an installment every month. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it safe. If something happens i will bear the result. Present i don't want this insurance. Plz remove this loan account. Loan account no is 4j5dfs47864713
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Sep 25, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused!we have noted your details and we will get back to you within 24 working hrs.
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purchased a mobile through using baja emi card worth rs 14999-/They confused me by saying that insurance comes mix with the mobile price. I said yes to do insurance. After that i got a message that i had to pay insurance worth rs 1849-/extra in an installment every month. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it safe. If something happens i will bear the result. Present i don't want this insurance. Plz remove this loan account. Loan account no is 400dfs68407008

Bajaj Finserv - DIGITAL FONE SAFE - No DOCUMENT PROVIDED
I Bought A phone using Bajaj EMI. Dealer told me that the EMI Option is available only if the mobile is bought with insurance, so I accepted it, but GOT NO DOCUMENT ABOUT INSURANCE, IF ANYTHING HAPPENS HOW CAN I CLAIM THE INSURANCE WITHOUT A PROPER DOCUMENT?.
Loan Account Number:409DFS63033152
-Darla Hephzibah Beulah.

mera insurence cansal karo bina parmision ke add kardiya hai cancal karo nahitho bajaj finserv ka nam lik rakthe suisaid karonga


### compeny customere care respons nahi de rahahai

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