[Resolved] Bajaj Finserv — mobile handset | |||
I have already applied for digital product purchase finance at the vaishanabi enterprise, cooch behar, west bengal, through the agent of bajaj finserv vide application number sf70554795 on 26/09/2017.in this respect this is to inform you that my product model samsung galaxy j7 nxt yet not received till date. It is stated here that i have submitted all related documents for online submission, but it is found the agent of bajaj finserv of cooch behar & siliguri circle is wrongly entered the detail in the online form of bajaj finserv in another login id. It is also stated here one personnel of bajaj finserv calling me and verify my details like how old my bank a/c with bank, what is your product name & product no. Price, make down payment through credit card or cash or not and much more. It is mentioned here that i am not bound to share my personal information. After that i went to the said shop (Vaishanabi enterprise, cooch behar) to collect my product, but they told me the application has rejected. I hope that nobody are not facing this type of harassment & behaviors. Was this information helpful? | |||
Nov 2, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! we have noted your details and we will get back to you within 24 - 48 working hours. Thank you
Verified Support Sep 30, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! we would like to inform you that, we are unable to process your loan application in line with our credit policy. For further queries write to us at [protected]@bajajfinserv.in.
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I dont know what is this any why I got charged for this without any notification to me.
Please let me know why this i happend, and how to stop this from future transaction