Bajaj Finserv — money deducted but didn't received by merchant

Address:

477,5th floor,c/o anita saini, hardevpuri,new delhi, Gautam Nagar, New Delhi, Delhi, 110049

Hello
Myself Karishma, I used this [protected]@icici for the first time and I m very dissapointed with this transaction.I paid my loan amount in Bajaj Finserv of Rs 7033 on 15th March 2019 but merchant didn't get amount.Its been almost a month but merchant didn't received.I am very worried about it.Please help me in this regard.Please refund my money back.I ll be very thankful to you

Regards
Karishma