[Resolved] Bajaj Finserv — my emi card block

hariyazhagan hari

from Chennai, Tamil Nadu

Address:	Pondicherry, Puducherry, 605004
Website:	[email protected]

My name is Hariyazhagan My Loan ID is [protected], My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

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Jun 18, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Bajaj Finserv Customer Care's response Hi SAMARESH MAHIWAL, Greetings from Bajaj Finsev! With reference to your post, we regret to inform you that your EMI card ending ****3132has been permanently blocked due to multiple bounces observed on your loans with us in the past 12 months. Currently we would not be able to unblock your card and shall review the same inline with our policy.

Verified Support

May 18, 2018

Bajaj Finserv Customer Care's response Hi hariyazhagan hari, Greetings from Bajaj Finsev! With reference to your post, we regret to inform you that your EMI card ending ****3132has been permanently blocked due to multiple bounces observed on your loans with us in the past 12 months. Currently we would not be able to unblock your card and shall review the same inline with our policy. Please ignore previous E-mail.