Bajaj Finserv — no any help from fonesafe

Address:

380001

My claime no-3791594
Bintu amar patel my self
My phone was broken by me while i m driving activa on 29/09/2018 at 11 am
When we go at agency they told us first go to the service station n take the estiamte for nokia phone.. At the service station they told us we have no part yet for your phone which damage they give us estimate and phone in week.. Your exceutive told us when your phone damage you have to inform us at that day.. But we dont know the prosidure what is this... Now i call on your tollfree numbers i talk to three person 1. Mr. Prajval 2. Mr. Ashish 3. Mr. Gaurav.. They all are doing his job i dont mind with them but i already paid 3500 rs.. What can i do for returning my money.. They all ar told me we are not able to help you in this matter or do not provide you any mail for claim rejection... Do needfull otherwise send me mail adress of contact number of your authority