Bajaj Finserv — not providing the promised vouchers of rs.5000

Dear concern

I would like to convey you that i had purchased washing machine in last deepawali from degi1, bhayandar, thane and while purchasing the same i was offered rs.5, 000 cash back by bajaj finance and i was told that cash back will be credited to mobiquick wallet after 3 months.

I was waiting for this cash back but i could not get anything so i approached customer care and they told that in march 1st week i will get the cash back and i got a message 1st week of march and i got a link to access the cashback vouchers. When i loged in according to the communication i came to know that cashback is showing only 3, 500 instead of 5, 000 which had been promised me while purchasing washing machine.

Secondly, i tried to redeem 1, 500 and 500 cash back and after clicking on redeem voucher i got voucher code which i was needed to put in mobiquick app which i did and the message shown that your wallet has been credited and amount was showing “0”, when i not got the cash back in my wallet then i tried to put the same voucher code again but then it was showing invalid voucher code.

I don’t know how you professional people are but while seeing all this i am assuming that you are not professionals, firstly as you committed to give cash back rs.5, 000 and you provided the link of rs.3, 500 only and secondly if you gave the link of rs.3, 500 to redeem, that is also not workable.

I wrote so many mails to “[protected]@bajajfinserv.in”, but all are vain, i got reply only once that was also not appropriate, later on i mailed several times but you people are not reverting of any of my mail

Hoping your quick response on the same.

Thanks & regards
Deepak arora
+[protected]
[protected]@sure-solutions.com