Bajaj Finserv — not receiving emi card status

Address:

Indore, Madhya Pradesh, 452005

I had applied for bajaj finance emi card. I had filed the online application form where it is said that i am eligible for the loan of rs. 30, 000/-.in order to avail this loan i have to buy an emi card for which i had to pay rs. 471. I had made a payment of rs.471 via netbanking from sbi on 28/09/2018 to purchase emi card from bajaj finance.

I want to know the status of my emi card and my loan number because i am unable to check the status & track my emi card.
But i did not receive me emi card or online confirmation from the bajaj finance website. I request your to arrange the emi card or refund me my money as soon as possible.

Kindly do the needful.