Bajaj Finserv — overdue charges are heave under covid 19 satiation?

I have purchased mobile worth 21k in the bajaj finance and due date was on every month of 2 but actual my salary date will be on after 5 on every month
And i had been paying manually for all month including late payment chagers, recently my bank account was freezes due to some technically issue which is linked to autopay option in the bajaj finance

Last 3 moths i have not payed the emis due to lock down period (Covid19)
After end of lock down period i have payed the amount with all extra changers

Even my bajaj emi card also blocked

Aside my bank issue also resolved when i check yesterday[protected] account balance is 16k when i check todays date[protected] only 5k when i saw
The transaction it is showing deducted from bajaj finserv i called to bank customer care they also told same thing deductions are happen from bajaj finance

Please let me know why this much deductions are happening

Kindly resolve