Bajaj Finserv — Permanent suspension of EMI card without reason

Hi myself punith,
I just got a message saying "your card is permanently suspended" what is the reason for it. This is not fair. I am paying all ma loan amount correctly. But still y these things. I want the reason .

Dear Sir/ Madam.

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution of your query, could you please share your loan account number along with your contact number with us?

With regards,

weCare
Bajaj Finserv Lending

Hi,

Find attached the email reply which i got from Bajaj Finserv regarding my EMI Card, Validity, Available balance, etc etc.
To solve the simple issue you guys are taking to much time by wasting every one time, its ridiculous.

You can reach me on [protected].

Please note i have registered my number on Do not disturb, hence do not forward my contact details to any marketing companies.

Regards,
Mahesh.

Dear Mr Mahesh,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I haven't used it for quite a long time and was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv guys in Girias and it was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, not i got proper reply nor an chance to speak to customer care executive. I wrote email to customer care asking the reason for such temporary block but there reply was "With reference to your email, we regret to inform you that your EMI card is permanently suspended in line with our credit policy.Also we would like to inform you that, we are unable to disclose the reason of card blocking as per our policy"- This reply is not satisfactory and I feel this just an reply for name sak I like to ask the below questions to Bajaj Finserv customer care 1) Like to know why is my EMI card is permanently suspended...??? 2) What was the reason for suspending my EMI CARD?? 3) Why this was not communicated to me earlier when the EMI card was blocked...????? 4) AS CUSTOMER OF BAJAJ FINSERV IT IS MY RIGHT TO KNOW THE REASON FOR SUCH SUSPENSION. When BAJAJ FINSERV IS NOT ABLE TO DISCLOSE THE REASON FOR SUCH SUSPENSION THEN PLEASE ADVICE WITH WHOM I SHOULD ASK FOR THE REASON...??? Hope concern person will look in to this and reply back with sensible reply at the earliest. Regards, PAVAN

NOTE:

I AM NOT AT ALL HAPPY BLOCKING MY CARD WITHOUT PRIOR NOTICE / W/OUT ANY REASON. I HAVE CREDIT CARDS, LOANS WITH DIFFERENT BANKS. NEVER FACED THIS ISSUE. MY CREDIT SCORE DEFINITELY WILL NOT BE BAD AS IA M NOT ANY DEFAULTER IN ANY FINANCE TRANSACTIONS WITH BANKS AND NBFC. I DRAFTED MAIL TO " [protected]@bajajfinserv.in" WITH MY CARD DETAILS . HOPING POSITIVE RESPONSE FROM YOU GUYS.

Hello My name is Tushar & my emi card id is 9052790, please call me on [protected].

My card is permanently suspended & i wish to activate it.

Regards

Tushar

MY SELF VISHAL DHARAI
I just got msg saying
My card is permanently block
What is the reason my loan emi time to time paying what you are block the card
This is not fair
Please unblock my card

Your sincerely
Mr.vishal dharai

Bajaj Finserv are cheaters. They first blocked my card temporarily while I was purchasing a mobile phone. Now when I contacted them via Eelectronic mail, the card got permanently blocked. Even they replied that your card got blocked for one of the reasons (and then shared a bunch of list).
Actually the thing is that bajaj executives and staffs are cheaters and illiterates. They don't know any thing. Thats why they don't have an executive talk option in their contact us no..
Better leave India Bajaj Finserv. Don't spoil our life and money with your nuisanse emi cards you #####.

Greetings, this is Rajendran.Recently my EMI card was suspended for no reason and i wish to activate it.
EMI CARD NUMBER - [protected]
EXPERIA ID[protected]
I kindly request you to take action on this issue.
Please contact me at [protected]

Regards,
Rajendran.G

hi myself Firdous,
I just got a message saying "your card is permanently suspended" what is the reason for it. This is not fair. I am paying all ma loan amount correctly. But still y these things. I want the reason and action to be taken immediately. my contact number is [protected]. i have never had a check bounce or anything !! and i pay my emis on time ..yes on time !!

My name is kishore.my card is blocked too.my no js [protected]. I paid all my dues, not sure what is the problem