Bajaj Finserv — personal loan - approved without customer confirmation

Dear sir/madam, i have applied the loan to bajaj finserv and submitted my all documents for loan process. During the process bajaj person entered my mobile number wrong in my application. So i did not received any calls or messages from bajaj for loan confirmation. But my loan is appoved and amount is credits in my account. I want know about who is appove my loan and what is the security is there in bajaj personal loan.

The same issue i have raised to bajaj customer care and they have accepted }my request & provided solution (Attached). But local branch (Address attacked) not accepted bajaj customer care request. So i writing complaint to you. Please review and provide proper solution.

My details:
Name: ananth babu
Contactno: [protected]
Bajaj loan no: 44arsleh294392