[Resolved]  Bajaj Finserv — personal loan frauds

Address:Thane, Maharashtra, 400602

On portal i recd an offer of rs 460000 pre approved loan. When i submitted my documents there was no response for next 4 days. I recd a call from bajaj finserv thane ashar it park branch from nitish. He told me that due to some reason they have approved rs 1.25 lacs as against rs 4.60 lacs due to technical reason with 3% service charge and 1.99% flat monthly interest. Due to medical emergency i accepted the offer. I was told that my amount will be credited on next working day i. E 29th august 2017. I called them several times on 30th august and 31st august but there was no response.
On 2nd september 2017 i recd a mail that my loan is rejected.
I fail to understand that do they really understand the meaning of pre approved loan offer. If my loan was approved and t&c were finalised then how can loan get rejected.
The document collection team and credit team have wasted my 9 days.
Kindly take appropriate action against such individuals.
Nisha amit taralkar
I. D 27049337
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Oct 7, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused!We have noted your details and we will get back to you within 24 working hrs.
Verified Support
Sep 05, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We regret the inconvenience caused. We wish to inform you that as of now we are unable to process your loan application in line with our credit policy. We do sincerely hope that we are able to fulfill your loan requirement in future.
Complaint comments 

Comments

Since i have bajaj finsery card last 1and haif year i am using this card regularly
my user id number is 35741045 and My loan account number is 418REM44580936
i was paid my EMI regularly then also my card is block
please unblock my card urgent basis

Thanks & regards
bhaveng patidar
Dear sir please cancelled my loyyd AC loan a/c no.4010CD46493195 extended warranty card and CPP asset care service cancelled now
CPP Group India Customer Care's response, Apr 24, 2018
Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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